Frequently Asked Questions

How do I place an order with Display Mania?

1. Contact one of our sales reps to get a formal quote and the templates for the artwork to be done on

– We require print ready (hi-resolution) artwork from you, will all text converted to paths (outlined) .

– If not, there is an artwork fee of R350 per hour. Check with your sales person what the artwork fee would be for your order based on out in-house artwork services

– If it is a simple layout with only a logo, please send us the hi-resolution logo (vector format where possible)

– If you have not ordered from us before, we will require that you fill in a customer information form for invoicing purposes

2. Once we get the above form back from you, we can process your order and our accounts department will send you a proforma invoice

3. We require 50% deposit before we can start with artwork proofing (if relevant to your order) and printing/manufacturing

4. You will receive your artwork proof within 24 hours of artwork AND payment received

5. Once artwork is signed off, lead time is normally 3-5 working days for smaller orders and 5-7 days for bigger orders (always check this with your sales rep first before placing order).

6. The sales rep will communicate a collection/delivery date to you once artwork has been approved

7. We will require the balance of payment on your invoice prior or upon collection/delivery.

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